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UK organisations invest in mobility

Media release

From the National Computing Centre, Manchester UK, 22 September 2011.

A new survey from the National Computing Centre, The Benchmark of IT Spending and Strategy 2011, reveals that organisations are prioritising investments in technology that enable mobile, remote and flexible working.

The Benchmark predicts that the overall number of desktop computers in organisational use will decline by 2.1% over the next two years whereas laptop numbers are expected to continue increasing at a rate of 11.5% growth. The new kid on the block is the tablet computer, typified by the iPad and this is already having an effect with 39% of organisations now using them. This is expected to grow to 77% in two years. Overall 72% of organisations expect to increase their use of tablet computers giving a total growth of 332%, or a compound annual growth rate of over 105%.

Almost all organisations are making use of smartphones, with 70% of respondents expecting their use to increase over the next few years. When asked what their top three business priorities are, respondents identified: managing costs more effectively; the need to enhance workforce mobility; and remote access.

The Benchmark of IT Spending and Strategy 2011 identifies the organisational winners and losers in IT spending across 13 different sectors, for a range of criteria including operational, capital and staffing spending. The Benchmark also addresses spending intentions, strategic changes in providing IT and technological preferences.

Steve Fox, Managing Director of the National Computing Centre said: “We are now seeing a noticeable shift to the use of mobile devices and investment in the infrastructure to support people on the move, people working remotely and people working flexibly. The traditional desktop isn’t dead, in some ways it is being supplemented, and in other ways it is becoming leaner.”

According to the Benchmark, the area of desktop computing showing the greatest increase in activity over the next two years is the deployment of the Windows 7 operating system. Also high on the agenda are web-based office applications and the deployment of thin-client technology, which goes hand in hand with increased adoption of desktop virtualisation (VDI). Other technologies showing the greatest growth in significance since the last Benchmark in 2009 include cloud computing, unified communications and social networking. However, security and contract re-negotiation were cited as the most pressing concerns.

“As organisations seek to rationalise and optimise their IT investment, they currently view mobile computing, server virtualisation, mobile email and storage area networks as the most important technologies for the next two years. Mobile technologies have been rated highly in previous Benchmarks, but we are now seeing investment in a range of complementary technologies such as VDI, that together can offer an effective and robust mobile solution,” said Fox.

About the Benchmark of IT Spending and Strategy 2011

The Benchmark of IT Spending and Strategy 2011 canvassed the views of 160 organisations. Between them the respondents had nearly 740,000 employees and 680,000 end users and reported an aggregate spend of just over £2.3bn. The survey was conducted between November 2010 and January 2011. As well as collecting data on the spending plans of organisations it also provides an overview of some of the key strategic issues currently facing decision makers in the adoption and implementation of IT technology.

The Benchmark is available from for £270. Discounts apply for NCC Member organisations.

See our related media release Decline and Divide in IT Spending.


About The National Computing Centre Ltd

The National Computing Centre (NCC) helps IT decision makers deliver effective solutions to business problems by bringing together users, experts and vendors to share experiences and develop best practices.

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Michael Dean
National Computing Centre
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Mob: (0)7703 501129



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