ITDA - independent assessment of IT service delivery
Mike Dean, NCC Director of Advisory Services
A Standard and an Accreditation scheme from the National Computing Centre - A unique business improvement programme and certification scheme.
IT departments are never short of challenges: Delivering upon ever-evolving business requirements; deciding when and how to adopt new technologies; managing internal and outsourced relationships; ensuring appropriate compliance and governance; and, delivering continuous improvement and best value.
In such a complex environment, how do you show your services match good practice? How can you demonstrate to your stakeholders that your IT department has the right processes, strategy, skills and management to help deliver the business objectives?
The National Computing Centre IT Department Accreditation (ITDA) is founded upon a new and unique community standard that, in combination with an accreditation process, gives you two things, firstly an independent appraisal of your people, process and practices against good practice used in other IT departments and secondly, a business improvement plan and support to see it through. Positioned above the plethora of relatively narrow, technical or functionally orientated standards, the National Computing Centre ITDA is an evidence based benchmark of all aspects of an IT department's business performance.
The assessment scheme that underpins the NCC ITDA Standard more than a pass/fail audit. It is a unique business performance improvement programme which delivers a bespoke business improvement plan, subsequent progress against which is reviewed annually. You set your own agenda of continuous business improvement and we monitor and help you stay focused on your customers' needs and improving your department.
|David Bullock||Dickinson Dees|
|Andy White||Dickinson Dees|
|Ann Holmes||Lancashire Constabulary|
|Emma Carruthers||Lancashire Constabulary|
|Norman Crawford||Tameside MBC|
|Julie Hayes||Tameside MBC|
|Geoff Bradley||North Wales Police|
Awards to be made by NCC CEO Steve Markwell